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Commission clawbacks: how does your company handle cancelled solar deals?

AlyssaB

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Commission disputes are one of the most common fights between solar companies and their sales reps. Most start when a signed deal cancels, gets redesigned or stalls in permitting.
Our new post walks through how to set up clawbacks before they become a problem: Solar Sales Commission Disputes: How to Structure Clawbacks Before They Cost You
We'd like to hear from both sides:
  • Sales reps: has a clawback ever surprised you? What would have made the policy clearer?
  • Owners and managers: when do you pay commissions: at signing, at install or at permission to operate?
  • How do you handle deals that cancel months after the rep has left?
 

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